Versand

Shipping Policy

🕒 Order Processing Timeline
Your order enters our craftsmanship queue within 1 hour of purchase.
✅ Production & Quality Control: 1-4 business days
（Handcrafting, personalization if requested, and rigorous quality checks）
✅ Packaging & Dispatch: Orders ship within 24 hours after approval

🚚 Global Delivery Services
Covering 150+ Countries via Trusted Partners
｜ DHL / FedEx ｜ USPS ｜ EMS ｜ Local Carriers ｜
📦 Standard Shipping: 7-12 business days
✈ Expedited Option: 3-6 business days (available at checkout)

📍 Shipping Cost Transparency
◾ Calculated by destination + package weight (pre-tax)
◾ Free Shipping: Orders over $150 (automatically applied)
◾ Real-time rates displayed before payment

🌍 International Customers Note
We handle customs documentation for seamless clearance.
❗ Your Responsibility:

• Local import taxes/VAT (varies by country)

• Delivery delays due to customs inspections
  Pro Tip: Check your country's regulations before ordering.

🔍 Track Your Journey
Receive a tracking link via email/SMS once dispatched.
Need help decoding status updates? Our guide [here].

💌 We’ve Got Your Back
Issue with delivery? Contact cosmosjewelshop@gmail.com within:

• 12 hours for address changes

• 30 days for lost/damaged parcels
  Response Time: <6 business hours (24/7 bot support available)